Privacy Policy

Introduction

Welcome to https://abu-dhabi-tours.terratrek.net (hereinafter referred to as “Abu Dhabi Tours,” “we,” or “the Company”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from our website, applications, services, and products.

Scope

This policy covers all aspects of Abu Dhabi Tours’ online presence, including but not limited to:

Our official website at https://abu-dhabi-tours.terratrek.net
Mobile applications developed by us
Online services and tools provided by our company
Products purchased or accessed through our platform

Important Note: This policy does not extend to third-party platforms, applications, or services that you access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy is relevant when:

You use our applications, services, or products as an authorized user.
You visit or interact with any of our websites linked to this policy.
We communicate with you via email, phone, SMS, or other channels for marketing, transactional, or informational purposes.

Personal Data Collection

We collect various categories of personal data, including:

Account Information: This includes user names, passwords, and registration details.
Payment Information: Credit/debit card numbers, billing addresses, and payment history are securely stored for transaction processing.
Financial Information: We may collect bank account details or investment portfolios if relevant to our financial services.
Purchase Information: Details of products or services you have purchased from us.
Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers for service delivery and analytics.
Location Data: Information about your location, including GPS data, for tailored content and services.
Feedback and Reviews: Your comments, suggestions, and ratings to improve our products and services.
Social Media Information: If you choose to log in through social media accounts, we may collect data from those platforms (with your consent).
Product Information: Details about the products or services that interest or purchase from us.

We gather this data through various means: user input forms, account settings, browsing interactions, analytics tools, and third-party service providers.

Cookies

Abu Dhabi Tours uses cookies to enhance your experience and for analytical purposes. Cookies are small text files stored on your browser that serve different functions:

Strictly Necessary: These ensure basic functionalities of our website, such as user login and access to secure areas.
Preference Cookies: Remembering your preferences, such as language settings or display options.
Analytics Cookies: Collect data about how you interact with our site for performance and personalization.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data only for as long as necessary for the purposes specified in this policy or as required by law. Once the data is no longer needed for these purposes, it will be securely deleted or anonymized.

Security Measures

Abu Dhabi Tours implements robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

Encryption of sensitive data during transmission and storage.
Engaging secure third-party processors and service providers who adhere to strict privacy standards.
Regular security audits and updates to safeguard our systems and data.

Children’s Privacy

We do not knowingly collect or solicit personal information from individuals under 18 years of age. Our services are not directed at children, and we have taken steps to prevent the collection of such data.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data:

Access to your information and its use details.
Request corrections or amendments if your data is inaccurate or incomplete.
Erasure (or the right to be forgotten) under certain circumstances.
Restriction on processing your data in specific cases.
Portability of your data, allowing you to transfer it to another controller.
Objection to how your data is processed.
Non-discrimination for exercising your data protection rights.
The right to lodge complaints with supervisory authorities and seek redress.

To exercise these rights or have any data-related inquiries, please contact our Data Privacy Team using the details provided below.

Changes to Policy

Abu Dhabi Tours reserves the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: [email protected]
Phone: +1 (123) 456-7890
Address: Abu Dhabi Tours, Privacy Office, [Your Address]

We value your trust in protecting your personal information. By using our services, you consent to the data practices described in this Privacy Policy.